Our teams are spread over two sites: one located in Joinville (for development, production and distribution) and the other in Beynost, the Group’s headquarters (for marketing/communication and sales).
Regarding the commercial part, we have made an interactive map to allow you to easily find the contact person dedicated to your sector. Our sales team is made up of 4 people, including a Key Account Manager – and, of course, an agent for the French overseas departments and territories. The European zone is handled by our Sales Manager, who operates in various countries such as Italy, Sweden, the United Kingdom, etc. In addition, we have a subsidiary on the Iberian Peninsula – EFE, Electricfil Española, located in Madrid – which allows us to be as close as possible to our Portuguese and Spanish customers.
We are also represented internationally by 3 agents who deal with South America (Argentina and Brazil), North Africa and Turkey.
Finally, EFI Automotive Service can rely on EFEC, the Group’s Chinese subsidiary, to position itself on the local market.
In order to meet any possible needs of customers for additional information, a technical hotline is at their disposal. Among other functions, the latter can provide expert advice if you are hesitating between products, or require clarifications concerning their mountability. You can reach our hotline on the following number: +33 4 72 88 12 63.
For any complaint or return of a product, please use this contact form to get in touch with our after-sales service.